Delivery Charges
Our delivery charge is £7.50 for overnight delivery for orders under £100. For orders over £100, delivery is free.

 

Packaged for freshness 
Your shellfish will arrive in smart silver insulated boxes or wool insulated carboard boxes for large orders, both of which provide the protection needed for the shellfish for over 48 hours. The wool packaging is from a brilliant company called Woolcool and you can find our more on how the wool lining cools and protects your seafood during delivery here. We use more than the recommended gel ice packs to keep your shellfish cool during delivery and use extra ice during warm weather. Most shipments arrive frozen but this is not guaranteed. The ice packs can be reused, just pop them in your freezer and use like the plastic icepacks. 

 

Freshly prepared for you
All products being prepared to order, if you order a cooked or dressed lobster, it will be cooked and dressed the day before you receive it. If your order is for live shellfish, then they are picked and packed just before the courier comes to collect them. If your order includes frozen produce, it may defrost in transit, whilst we do our best to make sure it arrives frozen, we can't guarantee this.

 

Important delivery information
Unfortunately we can't give you a delivery time, your order may arrive anytime from 9am up to 4pm.

Less than 1% of our deliveries arrive a day late. Orders are well packaged and can cope with such a delay. You must be able to accept a day-late delivery. If your order has not arrived by 4pm on your chosen delivery day, please call us. We will chase it on your behalf.

 

Collect from the Fishery
At the moment, we aren't allowing collections from the Fishery due to the current level of Covid restrictions and the amount of building work on site following a major fire at the Fishery in 2019. We are delivering only.

 

Free deliver on orders over £100
If your order is over £100, we will deliver it for free.

 

Delivery Areas
We can deliver to the most areas of England and Wales, but if you would like a delivery to Scotland or to an Island, please call us before placing your order on 01206 384141 or email orders@colchesteroysterfishery.com to confirm we can deliver to you.